What Should Be Included in Mental Health Training for Managers?

If you’ve been tasked with sourcing mental health training for managers, you might already feel overwhelmed. Where do you even begin?

Should the training cover anxiety? Depression? PTSD? Trauma? ADHD? Addiction? What about the more severe end of the spectrum — schizophrenia, psychosis, or bipolar disorder?

You’re not alone in wondering this. I’ve spoken with HR leaders, L&D managers, and even comms teams who’ve been handed the responsibility for rolling out mental health training — and most of them aren’t sure where to start.

So let’s strip it back and ask a better question.

Why Are You Investing in Mental Health Training for Managers?

Before you create the agenda, ask yourself this:
What do you want your managers to walk away with?

Do you want them to:

• Spot early warning signs of mental distress?

• Feel more confident starting supportive conversations?

• Understand their boundaries and role?

• Know what to do if someone discloses a diagnosis?

• Be able to lead with more empathy and emotional intelligence?

Because here’s the truth: You can’t cover everything. And you don’t need to.

The Mental Health Spectrum Is Too Big for One Training Session

Let’s break it down.

At one end of the spectrum, you have common challenges like:

• Stress

• Burnout

• Anxiety (social anxiety, health anxiety, OCD, panic attacks)

• Depression

At the other end, there are more complex conditions like:

• Bipolar disorder

• Schizophrenia

• Psychosis

• Multiple personality disorder

And then there’s addiction, PTSD, trauma, ADHD, neurodivergence, and menopause-related mental health.

If you try to include all of that in a 2-hour training session, one of two things happens:

1. You’ll overwhelm your managers.

2. You’ll skim the surface so lightly that no one retains anything useful.

So instead of ticking every clinical box, focus on the skills and mindset that will make the biggest difference.

What Actually Works in Manager Mental Health Training?

Here’s what I’ve learned after delivering training for organisations like Sofology, Quorum Software and Interactive Investor;

✅ Clarity
Managers need to understand what “mental health” actually means in a workplace context — not just the clinical definitions, but what it looks like in day-to-day behaviours.

✅ Boundaries
Training should make clear what is and isn’t a manager’s responsibility. They are not therapists — but they are leaders of humans, and that matters.

✅ Confidence
Most managers worry about “saying the wrong thing.” When you give them simple frameworks and language, their confidence goes up — and so does the likelihood they’ll actually use it.

✅ Empathy
So much of the solution is this: People want to be heard, understood, and treated with dignity. Teaching managers to really listen is one of the most underrated skills.

✅ Connection
Managers need tools to build safe, human connections with their team members — especially when people are struggling. That’s what creates psychological safety.

Tailor Your Training to the Needs of Your People

In one of our programmes, we discovered (through an intake conversation) that many employees at a manufacturing plant were struggling with addiction. Without that insight, standard mental health training for managers would have missed the mark.

That’s why I always recommend starting with insight gathering:

• What are the common issues showing up in your workforce?

• Do you have data from EAPs, absence, engagement surveys?

• Are your managers seeing burnout, presenteeism, or sudden mood changes?

Tailoring your mental health training for managers isn’t just about being inclusive. It’s about being effective.

Less Is More — And Deeper Is Better

It’s tempting to try to cover everything. But the most powerful training I’ve delivered didn’t try to teach managers to become mental health experts.

They focused on helping managers:

• Understand their role

• Have better conversations

• Lead with emotional intelligence

• Create a culture of safety and trust

Because when managers get this — really get it — they don’t just manage mental health. They help prevent problems from escalating in the first place.

Ready to Equip Your Managers with What They Actually Need?

If you’re planning mental health training for managers, I’d love to help you get it right.

We’ll design a session (or a series) that aligns with your culture, your goals, and your people. No overwhelm. No jargon. Just real skills that make a real difference.