How to Create Psychological Safety at Work with Michelle Reid

We were delighted to be joined by Michelle Reid—People and Operations Director at the Institute of Occupational Medicine (IOM) and one of the Top 25 Most Influential People in HR (2022)—for a grounded, practical conversation about psychological safety in the workplace.

In this episode, Michelle shares exactly how she and her team at IOM are embedding psychological safety into their culture, including:

• What gets in the way of psychological safety (and how to spot it)

• How to measure psychological safety effectively

• The specific actions IOM has taken to create a safe, open culture

• What senior leaders must role model if they want their people to feel safe

• Why a coaching approach makes all the difference

From performance reviews to town hall meetings, Michelle outlines the micro-moments that matter when it comes to creating a work environment where people feel free to speak up, share ideas, and show up as their full selves.

Because psychological safety isn’t a “nice to have” it’s the foundation for innovation, wellbeing, and trust. And as Michelle explains, it all starts at the top. If leaders don’t walk the talk, employees will pick up on the disconnect both intellectually and somatically.

Whether you're an HR leader, a senior exec, or a manager who wants to build stronger, more connected teams, this episode is full of actionable insight.

Tune in now to find out what psychological safety really looks like in practice—and how to build it in your organisation.